99macanTerms of Use
These terms set out the conditions under which you access and use 99macan—our online gaming and sportsbook platform operating where applicable law permits. We've written them to be clear about what we do, what we expect from you, and how we resolve disputes if they arise. Whether you're accessing 99macan from Jakarta, Surabaya, Bandung, or another supported jurisdiction, these terms apply once you open an account and begin using our services.
We at 99macan operate with a commitment to transparency. Our live-dealer tables, sportsbook markets (including Liga 1, Piala AFF, and other tournaments), slot games, and account management all follow the rules set out here. When you use 99macan, you agree to these terms and to our responsible operation of your account, your deposits, and your withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and other supported payment methods.
This page covers the essential terms for using 99macan. If anything is unclear, contact our support team before opening an account or making a deposit.
How 99macan Accounts Work
When you create a 99macan account, you confirm that you are of legal age in your jurisdiction and that you have the right to enter into these terms. We require identity and address verification before you can deposit or withdraw. This verification protects both you and us: it prevents fraud, ensures funds are sent to the correct person, and keeps our platform compliant with local regulations.
Your 99macan account balance is a single pool of funds. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, the balance updates immediately once the payment clears. Bank transfers via mobile banking, local payment, online payment, or e-wallet are processed within one to two business days depending on your bank's schedule. Your balance is available for any game on 99macan—live tables, sportsbook, or slots. There's no separate wallet per game type.
- Deposits
- We accept deposits through multiple payment methods. Deposits are processed immediately for e-wallets and within one to two business days for bank transfers.
- Withdrawals
- You may withdraw your account balance at any time to the same payment method you used to deposit, or to an alternate supported method. Withdrawal requests are reviewed during business hours.
- Account Closure
- You may close your 99macan account at any time. We will process any outstanding withdrawals, and your account will be marked as inactive.
Game Terms on 99macan
Our live-dealer tables—blackjack, roulette, baccarat, Dragon Tiger, and other games—operate under the rules published in the game interface. Each table has minimum and maximum bet limits. You confirm that you understand the rules of any game before joining a table. Game results are determined by the outcome of the cards dealt, the wheel spin, or dice roll; our dealers have no control over results.
Sportsbook markets on 99macan cover football (Liga 1, Premier League, Champions League), MotoGP, badminton, and esports (Mobile Legends, Free Fire, PUBG Mobile). Odds and market terms are published before you place a wager. Results are settled once official sources confirm the outcome.
Bonus offers on 99macan, if any, are subject to specific terms announced at the time of the offer. We reserve the right to modify or withdraw bonuses at any time, with notice to affected users.
Disputes, Jurisdiction, and Our Commitments
If a dispute arises between you and 99macan—a claim about a game result, a transaction error, or a payment—contact our support team immediately. We will investigate using all available records, including game recordings, transaction logs, and dealer statements. Most disputes are resolved within five business days. If you remain unsatisfied, you may escalate the dispute through our support process, which may include independent review.
99macan operates under the regulations applicable in your jurisdiction. Services are available only where local law permits. We do not knowingly serve users in jurisdictions where our platform is prohibited. If you are unsure whether the service is available in your location, contact our support team before opening an account.
Your Data and Account Security
We at 99macan protect your account information, transaction history, and payment details using industry-standard encryption. We do not sell your data to third parties. Your information is used solely to operate your account, process deposits and withdrawals, and comply with applicable law. You are responsible for keeping your login credentials confidential. If you suspect unauthorized access to your account, contact support immediately.
Liability and Limitations
99macan provides the platform and games "as-is." We are not liable for indirect losses, lost profits, or damages arising from your use of our platform, except where prohibited by law. We make reasonable efforts to maintain uninterrupted service, but we are not responsible for service outages, network failures, or other technical issues beyond our control. In the event of a technical failure that affects your bets, we will attempt to restore the situation using available records.
When you use 99macan, you agree to these terms and to comply with all applicable laws in your jurisdiction. We reserve the right to modify these terms with notice. Continued use of 99macan after changes are posted constitutes your acceptance of the new terms.
- We operate with transparency in game rules, odds, and payment terms.
- Your account balance and transaction history are always yours to access and withdraw.
- Disputes are addressed promptly through our support process.
- Your data is protected and used only for account operation and legal compliance.